Hotels are in danger of failing to adapt to a new breed of guest whose needs and demands are entirely different to those of previous generations.
• Nature gave us two cheeks instead of one to make it easier to eat hot food.
Turn around process (one of many)
We have been faced with this challenge many times, and it seems it oftenboils down to the same. It might surprise you that generally the problem is due to a lack of insight in independent hotels on how the travel
• Wisdom is like a baobab tree; no one individual can embrace it. ~ Akan proverb
Food for thought
• If you are filled with pride, then you will have no room for wisdom. ~ African proverb
• He who thinks he is leading and has no one following him is only taking a walk. ~ Malawian proverb